Job Summary:

We are looking for experienced Physician Billing Associates to join our growing team in Mumbai. The ideal candidate will be responsible for preparing, reviewing, and submitting accurate medical claims (CMS-1500) to insurance payers, ensuring timely reimbursements, and maintaining compliance with U.S. healthcare billing standards.

Key Responsibilities:

  • Review and follow up on unpaid or denied insurance claims (primary and secondary).
  • Analyze Explanation of Benefits (EOBs) and Remittance Advice (RA) to determine appropriate action.
  • Contact insurance companies to resolve claims issues and secure payments.
  • Work denials and rejections in a timely manner and re-submit corrected claims as needed.
  • Perform AR follow-up via phone calls, portals, and payer websites.
  • Ensure compliance with payer-specific billing requirements and HIPAA regulations.
  • Collaborate with coding and billing teams to resolve discrepancies or missing documentation.
  • Update claim status and notes in the billing system (e.g., EPIC, Kareo, eClinicalWorks).
  • Meet productivity and quality targets (e.g., number of claims worked per day, resolution rate).

Requirements:

  • High School Diploma or equivalent (Associate's degree preferred).
  • 1–5 years of experience in Physician billing, with emphasis on CMS-1500 claim processing.
  • Knowledge of Medicare, Medicaid, and commercial insurance guidelines.
  • Familiarity with EHR and billing systems (e.g., Epic, Cerner, Meditech).
  • Detail-oriented with strong problem-solving skills.
  • Ability to work independently and meet deadlines.