Job Title: Assistant Manager – Talent Acquisition
Department: Human Resources – Talent Acquisition
Location: Hyderabad
Work Mode: Work from Office
Shift: US Shift / Night Shift
Industry: US Healthcare / RCM
Experience: 6–10 Years
Job Summary
We are looking for an experienced Assistant Manager – Talent Acquisition with strong recruitment experience in the US Healthcare – Payor and/or Provider domain.
The ideal candidate should have hands-on experience in end-to-end recruitment, volume hiring, stakeholder management, sourcing strategy, and team handling, with a good understanding of US Healthcare processes and talent markets.
The role will be responsible for managing recruitment delivery for Payor/Provider operations while ensuring hiring targets, TAT, quality, and joining ratios are achieved.
Key Responsibilities
Talent Acquisition & Recruitment
- Manage end-to-end recruitment for US Healthcare Payor and Provider operations.
- Understand business manpower requirements and develop effective sourcing strategies.
- Handle volume hiring as well as niche and specialized healthcare requirements.
- Source and recruit candidates through Naukri, LinkedIn, employee referrals, consultants, databases, walk-ins, and other channels.
- Screen candidates and ensure profiles meet business and process requirements.
- Coordinate interviews, assessments, salary discussions, offer releases, and joining formalities.
US Healthcare – Payor / Provider Hiring
Experience in hiring for one or more of the following areas will be preferred:
Payor Operations:
- Claims Processing
- Member Services
- Prior Authorization
- Utilization Management
- Benefits / Eligibility
- Appeals & Grievances
- Provider Data Management
- Enrollment
- Claims Adjudication
Provider / RCM Operations:
- Accounts Receivable
- Medical Billing
- Denials Management
- Charge Entry
- Payment Posting
- Cash Posting
- Claims Processing
- Coding
- Eligibility & Verification
- Prior Authorization
- Patient Accounts
Team Management
- Manage and guide a team of recruiters to achieve daily and monthly hiring targets.
- Allocate requirements and monitor recruiter productivity.
- Conduct regular performance reviews and provide coaching and feedback.
- Ensure recruiters follow defined recruitment processes, SLAs, and quality standards.
- Support the team in closing critical and difficult-to-fill positions.
Stakeholder Management
- Work closely with Operations, HRBPs, Business Leaders, and Hiring Managers to understand hiring requirements.
- Conduct regular recruitment status reviews with stakeholders.
- Provide updates on pipeline, interview status, offers, joining status, and hiring challenges.
- Manage stakeholder expectations around recruitment TAT and candidate availability.
Recruitment Metrics & Reporting
- Track and publish recruitment dashboards and daily/weekly hiring reports.
- Monitor key metrics including:
- Hiring TAT
- Profiles Shared
- Interview-to-Selection Ratio
- Offer-to-Join Ratio
- Source Effectiveness
- Recruiter Productivity
- Dropout / No-Show Ratio
- Cost per Hire
- Identify gaps and implement corrective actions to improve recruitment performance.
Vendor & Sourcing Management
- Coordinate with recruitment consultants and external vendors for critical requirements.
- Monitor vendor performance against agreed SLAs.
- Develop new sourcing channels to build a strong talent pipeline.
- Drive employee referral and internal sourcing initiatives.
Candidate Profile
- 6–10 years of experience in Talent Acquisition / Recruitment.
- Strong experience in US Healthcare recruitment is mandatory.
- Exposure to US Healthcare Payor and/or Provider operations is preferred.
- Prior experience in BPO/KPO, Healthcare, RCM, BPM, or shared services recruitment preferred.
- Experience managing volume hiring and multiple requirements simultaneously.
- Prior experience handling a small recruitment team is preferred.
- Strong stakeholder management and communication skills.
- Good understanding of recruitment metrics, sourcing channels, and hiring processes.
- Ability to work effectively in US/night shifts.
- Strong negotiation, coordination, and candidate management skills.
Education
- Bachelor's degree in any discipline.
- MBA/PGDM in Human Resources will be an added advantage.
Key Skills
US Healthcare Recruitment | Payor | Provider | RCM | Talent Acquisition | Volume Hiring | Healthcare BPO Recruitment | Stakeholder Management | Team Handling | Naukri | LinkedIn | Vendor Management | Recruitment Metrics | US Healthcare Operations | End-to-End Recruitment
Preferred Candidate
Candidates currently working with US Healthcare, Payor, Provider, RCM, Healthcare BPO/KPO, or BPM organizations with strong recruitment exposure will be preferred.
