Roles & Responsibilities

  • Lead and manage a team of coders to achieve productivity, quality, and SLA targets.
  • Provide coding guidance and support for complex coding scenarios.
  • Conduct regular audits, quality reviews, and feedback sessions.
  • Perform RCA and implement CAPA for recurring coding errors.
  • Monitor team performance, productivity, coding quality, and adherence metrics.
  • Handle operational and client escalations and ensure timely resolution.
  • Conduct training sessions, refreshers, and mentoring programs for coding teams.
  • Ensure compliance with ICD-10-CM, CPT, HCPCS, CMS, and payer-specific guidelines.
  • Coordinate with Quality, Operations, and Client teams to drive process improvements.
  • Prepare operational dashboards, quality reports, and productivity reviews.

Mandatory Skills

  • Team handling experience in Medical Coding
  • Strong expertise in at least one of the following:
    • Denials
    • E&M IP
    • E&M OP
    • E&M + Surgery
    • ED Profee
    • Professional Observation
    • Ancillaries
    • Pathology
    • Radiation Oncology
  • CPC / CCS certification preferred
  • Experience handling productivity, quality, SLA and TAT
  • Client interaction and team management exposure

Preferred Background

Candidates with experience in:
  • Denials Coding
  • E&M Inpatient
  • E&M Outpatient
  • ED Profee
  • Observation Coding
  • Ancillary Coding
  • Pathology Coding
  • Radiation Oncology Coding
  • Surgery Coding