Job Title: Business Excellence Director – RCM
Experience: 18–22 Years
Industry: US Healthcare / RCM
Location: Hyderabad
Employment Type: Full Time
Job Summary:
We are looking for a Business Excellence Director to drive operational excellence, transformation, process improvement, productivity, and strategic performance across US Healthcare RCM operations.
Key Responsibilities:
- Define and lead the Business Excellence and continuous improvement strategy.
- Identify opportunities to improve productivity, quality, cost, and customer experience.
- Lead Lean, Six Sigma, process re-engineering, and transformation initiatives.
- Drive enterprise-wide process standardization and best-practice implementation.
- Analyze operational data to identify performance gaps and improvement opportunities.
- Partner with Operations, Quality, Training, Technology, and Finance teams.
- Lead automation and digital transformation initiatives in collaboration with Technology teams.
- Establish governance mechanisms to track improvement initiatives and business benefits.
- Drive cost optimization, productivity improvement, and operational efficiency.
- Lead strategic transformation projects and present progress to senior leadership.
- Develop and mentor Business Excellence / Continuous Improvement teams.
Required Skills:
US Healthcare RCM, Business Excellence, Operational Excellence, Lean Six Sigma, Process Re-engineering, Continuous Improvement, Automation, Transformation, Project Management, Data Analytics, Change Management.
Preferred Certifications: Lean Six Sigma Black Belt / PMP / Process Excellence certifications.
